Making room for decisions that actually solve problems

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Karen February 26
Karen Hutchinson, Chief Executive Officer

A new piece of research released by Amplify really made me pause.

Their House Monitor looked at hundreds of hours of parliamentary debate and asked a simple question. In the middle of cost-of-living pressure, housing stress and growing frustration, how much time is being spent on the policy issues people are actually living with?

Their findings are sobering. Amplify reports that 71 per cent of Australians feel the promise of a fair go has been broken, and that in the first six months of this parliamentary term, less than 40 per cent of time in the House and Senate was spent debating policy issues affecting communities.

You might frame it differently, but the underlying message is hard to miss. Whatever the pressures of the day, people want seriousness, follow through, and a sense that difficult problems will be stayed with long enough to be worked through.

In water, difficult problems are unavoidable.

Water decisions reach into people’s lives in ways few policy areas do, shaping communities and landscapes, livelihoods, ecosystems, history, and identity, which is why they are rarely straightforward. They’re often contested and increasingly made under pressure in a world that feels more time poor and less forgiving.

That’s why the gift of philanthropic funding matters; it’s the foresight of our philanthropic backers that makes it possible to stay with problems long enough to work them through.

It also gives Watertrust independence. Not being funded by government, industry or advocacy interests means we can come into a room without a fixed agenda. That’s not to say we don’t have a purpose, but it means we can stay impartial and curious, and stay with an issue long enough to do something that is becoming harder to do in public life.

We can build shared understanding and move towards decisions people can accept.

We can slow down in the right places so we can move faster later. We can bring people into the problem earlier, before positions set. We can make evidence usable, not just available, and help communities see how and why decisions are reached.

Our focus on the how and why matters, because in many settings the system does the opposite.

The default approach to a policy or project challenge is to move quickly to a plan, then engage once the broad shape is already set. In theory that can still be early, but in practice communities and stakeholders can sense decisions have already been made.

People may still participate, but often with the quiet assumption that their input will be collected rather than genuinely used.

When that happens, we don’t just lose goodwill. We lose time, and we lose the ability to reach workable outcomes that stand up under pressure.

This is where Watertrust’s role is both practical and unusual.

We’re not here to add to the noise. We’re here to help create the conditions that make better decisions possible, by strengthening relationships, making evidence easier to understand and apply, and supporting a fair enough process that people can accept, even when not everyone agrees with the outcome.

From the outside, that work can be easy to miss. From the inside, it is often the difference between an issue that stalls and one that moves toward a decision.

What matters now is not more commentary. It’s creating more space for serious, cooperative problem solving that earns trust over time. In water, that means improving the way decisions are shaped, not just the decisions that get announced.

This is the work Watertrust was built for.

Our work changes what becomes possible. It creates the space to stay with difficult problems long enough to work them through, and it lifts the standard for what is acceptable in public decision making.

We stop tolerating processes that collect input without showing how it was used, and we stop accepting engagement that arrives after the broad shape has already been set.

Serious, cooperative problem solving is what earns trust over time, and it’s how we move away from the familiar cycle of noise and delay, and the distrust that follows.

If you would like to know more, call Karen 0458 699 090

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